Cireson Licensing Service

The Cireson Licensing server model uses a single Product Key to license your Cireson applications. This can be done automatically through an internet connection to the license server from the portal. In cases where internet access is not allowed or restricted, license keys can be generated manually by accessing the License server website.

What is a Product Key vs a License Key vs an Environment Hash Code

A Product Key is a short string of characters and dashes in GUID format: xx0xx0x0-xx00-0x0x-x00x-00xxx00xx0xx They are unique to the customer and are also unique to the environment they are used in. A Product Key is designed for use with a specific environment only and should not be used in multiple environments (i.e. DEV, TEST, PROD, etc). If you require additional Product Keys for use with other environments, you can request these through our portal request offering (Customer Product Key Request).

License Keys unlock the features inside a product being licensed with a Product Key. They are hundreds of characters long and generated by the Cireson Licensing Server. These are either automatically filled in when using the Automatic licensing method, or require copy and paste if being used manually. As License Keys are generated, they might be different each time they are created so it's not recommended to save them in a separate location. There is no limit to the amount of times a License Key can be generated.

Environment Hash Codes are only used to license the Cireson Portal (not required in Cireson Console Licensing) and contain information about the environment to ensure the Product Key is valid.

What's a V1/V2 license?

Earlier products versions do not support certain licensing features and won't work with the current license structure.

In these cases, either use the supplied V1 license or upgrade to the latest product version.

Application versions requiring a V1 license:

Application Name(s) Version(s)
Cireson Portal 4.0.6, 4.0.7, 4.0.8, 4.0.9, 4.0.10
Cireson Console Licensing App 7.5.0.75
SCSM Outlook Console 7.5.2.163
SCSM SMA Connector 7.5.0.29
SCSM Asset Management 7.5.60.118
SCSM Asset Import 7.5.60.127
SCSM My Work Items 7.5.2004.70
SCSM Group Assign 7.5.2002.43
SCSM View Builder 7.5.1.1
SCSM Change Calendar 7.5.2.52
SCSM Affected User 7.5.2905.58
SCSM Notify Analyst 7.5.3.12
SCSM Preview Panes 7.5.2001.52
SCSM Risk Calculator 7.5.2000.11
SCSM Tier Watcher 7.5.2001.10
SCSM Release Calendar 7.5.2.20
SCSM Scheduled Calendar 7.5.2.12
An unhandled error has occurred. Reload 🗙

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.